Justine Miley joined the agency as a Senior Claims Advisor, where she leads the claims department. In this role, she oversees all aspects of the claims process, conducts trend analysis and reserve reduction efforts, and proactively educates clients on how claims impact their overall insurance programs.
Justine began her insurance career in 2011 in Massachusetts as a Billing Customer Care Specialist. In 2013, she transitioned to an Automobile Claims Adjuster and later served as a Claims Account Manager. She is a licensed Property & Casualty Adjuster in both NC and NH and holds the Associate in Claims (AIC) and Associate in Insurance (AINS) designations.
Originally from Beverly, Massachusetts, she now resides in North Carolina with her fiancé, her daughter, and their beloved Goldendoodle. In her free time, she enjoys shopping, spending time at the beach, hiking, reading thrillers, and visiting arcades.
