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A wealth advisor calls Avery on a Tuesday afternoon. Their client (a NH-headquartered family with a $4.2M primary in Bedford, a Wolfeboro lake compound, two vintage cars, a Hinckley docked in Newport, and a daughter just licensed at sixteen) has eight separate policies across five carriers. None of them coordinate. The umbrella sits at $2M. The lake property is on the wrong form. The jewelry rider was bound in 2017 and never updated after two estate inheritances. This is the moment a family graduates from mass-market personal lines to private client insurance.



Private client insurance isn’t a single policy. It’s an underwriting category, a way of writing personal coverage for households whose exposures don’t fit standard forms. The carriers in this category typically approach high-value home, automobile, umbrella, valuables, and secondary properties as a coordinated program rather than separate transactions. Coverage tends to be broader, claims service tends to be faster, and the underwriting attention reflects the reality that a single misstep on a private-client account can cost a household six figures or more. This guide explains what private client insurance actually is, how the carriers Avery typically places HNW coverage through, Chubb, PURE, Berkley One, and Cincinnati Insurance, differ in appetite and structure, and when a household crosses the threshold where consolidating to a private client program makes sense.

What Private Client Insurance Actually Is

Private client insurance is a tier of personal lines coverage built for high-net-worth households. The category exists because standard insurers (the mass-market carriers most people grew up with) write to forms designed for the median household. Those forms typically settle at actual cash value, cap contents schedules at modest limits, exclude or sublimit fine art and collectibles, and don’t carry the broader umbrella, employer liability, or worldwide coverage that an affluent household actually needs.


Private client carriers underwrite differently. Their home forms often use guaranteed or extended replacement cost, may include cash settlement options, may carry worldwide contents protection, and typically build in coverages that mass-market policies treat as add-ons or refuse to write. The auto programs may offer agreed-value treatment on collector and high-performance vehicles, broader uninsured/underinsured motorist limits, and OEM parts replacement. The umbrella programs may extend to $10 million, $25 million, or beyond, with employment practices coverage for household staff, defamation/libel/slander protection, and worldwide coverage built in.


Equally important is the service model. Claims at private client carriers may be handled by senior adjusters with authority to write large checks quickly. Pre-loss services may include site visits, home inventory cataloging, wildfire and flood mitigation reviews, and security audits. The underwriting relationship is meant to be longitudinal, the carrier expects to know the household, not just process the policy.

By: Tod O’Dowd, CIC, CAPI

President of Avery Insurance Agency

INDEX

Avery Insurance is a local, independent insurance agency fully licensed to serve individuals and businesses across New England and in 40+ states nationwide.

We proudly serve clients across Wolfeboro, Portsmouth, and throughout New England — working with multiple top-rated carriers to help homeowners, contractors, restaurant owners, property managers, manufacturers, and dozens of other personal and commercial clients secure the right coverage at the right price.

When a Household Crosses the Threshold

There’s no universal trigger point, but a handful of signals typically push a household out of mass-market and into private client coverage.


The primary residence is over $1.5 million in replacement cost. At that level, mass-market home insurance forms often start failing, coverage caps for contents, ordinance and law, jewelry, and water backup are no longer adequate, and replacement-cost mechanics may not be guaranteed.


There’s a second home, a third home, or an investment property. Mass-market carriers may decline secondary properties or impose vacancy clauses that complicate ski-house, lake-house, and seasonal use patterns. Private client carriers tend to write these on coordinated forms.


The household has a teen driver, a household employee, or recreational exposures. Adding a young driver to a household with $1M+ in net worth often warrants moving umbrella coverage from $1M to $5M or higher. Standard carriers may not write that limit comfortably for a household with multiple risk factors.


There are scheduled valuables (jewelry, art, watches, wine, firearms) exceeding standard contents limits. Mass-market policies typically cap unscheduled contents at low limits and don’t write worldwide protection cleanly. Private client carriers may schedule individual items with agreed value and worldwide coverage.


The household has elevated public profile, board service, or estate complexity. Personal injury coverage, defamation/libel/slander protection, and trust-titled property all benefit from private client forms.

Threshold Signal Mass-Market Gap Private Client Response
Home over $1.5M Coverage caps and ACV exposure Guaranteed or extended replacement cost
Second/third home Vacancy clauses, declinations Coordinated multi-property forms
Teen driver + net worth $1M umbrella limit $5M, $25M umbrella availability
Valuables over $50K Contents sublimits Scheduled, agreed value, may extend worldwide
Board service / public profile No personal injury coverage Defamation, libel, slander typically built in
Trust-titled property Form compatibility issues Trust and LLC endorsements available

Avery’s HNW Private Client Carrier Roster: Chubb, PURE, Berkley One, and Cincinnati

Four carriers anchor Avery’s private client placements. Each has a distinct appetite and structural strength. The right fit depends on the household’s specific mix of exposures.


Chubb Masterpiece: The Benchmark Form


Chubb’s Masterpiece program is widely considered the benchmark in private client insurance. Their home form may include guaranteed replacement cost (uncapped), may offer cash settlement on total losses, and typically carries broad contents and ordinance-and-law coverage. The auto program may include agreed-value treatment on classics and exotics, OEM parts, and a higher uninsured motorist tier. The umbrella may extend to $50 million and typically includes employment practices liability for domestic staff.


Where Chubb tends to set itself apart is claims handling. Concierge adjusters typically work the file end-to-end, coordinate vendors, and write decisive checks. For a $3M home loss or a complex multi-line claim, Chubb’s depth in private client claims is often the differentiator.


PURE: Member-Owned Reciprocal Exchange Built Around Complex Households


PURE is structured as a member-owned reciprocal exchange, which means policyholders are also subscriber-owners and may share in dividends after favorable loss years. The underwriting tends to be customized rather than off-the-shelf, with manuscript forms that may be tailored to households carrying multiple residences, scheduled valuables, and layered umbrella needs. PURE’s home forms may offer broad worldwide language on certain endorsements, and the program is often a strong fit for complex multi-property households who place value on the reciprocal exchange model. The service posture is typically member-centric, with loss prevention and risk management resources designed for the way affluent households actually live.


Berkley One: A Newer HNW Option with Competitive Forms


Berkley One has expanded its private client appetite significantly in recent years. The program may offer competitive home, auto, and umbrella coverage with terms that often rival the more established HNW markets. Where Berkley One can stand out is willingness to consider households and exposures that the legacy private client carriers decline, and a service model that may feel more agile.


For households new to private client coverage (graduating up from mass-market) Berkley One can sometimes be an easier entry point. The actual breadth of coverage depends on the specific form issued and underwriting outcome.


Cincinnati Insurance: Relationship-Driven Placements


Cincinnati Insurance brings a different posture to the private client market, relationship-based underwriting with a long-term view of the account. Their executive private client program may include broad home, auto, valuables, and umbrella coverage with appetite for households that value continuity and a single point of contact.


Cincinnati tends to fit well for clients who don’t need a marquee brand name but do need a carrier that will know their account over time. Their claims handling typically reflects the same relationship-first posture. An agency like Avery Insurance, with over 125 years of client advocacy, can help determine which of Avery’s HNW carrier roster may best match your household’s mix of exposures.

Coordinated Coverage: What the Program Looks Like in Practice

A private client program isn’t just better forms. It’s the coordination of those forms across the household’s entire balance sheet. Done right, a private client program reduces the chance of a coverage gap to almost zero.


Home, auto, umbrella, and valuables all sit on the same carrier (or two coordinated carriers). The umbrella typically requires underlying limits on home and auto, and coordinating with one carrier may prevent gaps. Worldwide contents may extend automatically to the second home, the rental property, and the household members traveling internationally. Scheduled jewelry on the home policy may travel with the family without needing a separate floater.


Trust-titled or LLC-titled property gets the right endorsement. Many private client carriers may write coverage for property held in revocable trusts, irrevocable trusts, and family LLCs, recognizing that estate planning structures don’t change the household’s actual insurable interest. Mass-market carriers often stumble on this, leaving a $3M home titled to a trust without proper coverage.


Domestic staff, household employees, and event coverage get coordinated. Workers compensation, EPLI, and employer liability for household staff are often written under a coordinated private client program. Special-event coverage for weddings, large gatherings, and fundraisers can typically be endorsed onto the existing umbrella or home form.


Recreational and specialty assets get appropriate forms. The boat goes on a marine policy. The collector cars go on agreed-value forms (often Chubb, Hagerty, Grundy, American Modern, or Berkley One depending on the vehicle and use). The art and jewelry get scheduled. Everything coordinates to the umbrella above.

What separates a coordinated private client program from a stack of policies is the endorsement set. The endorsements below are typical on private client accounts and often missing or sublimited on mass-market policies.


Equipment breakdown coverage. May include HVAC, generators, smart home systems, and high-end appliances. Standard policies typically sublimit or exclude these.


Service line coverage. May cover underground utility lines (water, sewer, power) from the street to the home, a common claim on older NH homes with deteriorating service lines.


Identity theft and cyber. May include credit monitoring, restoration services, and cyber extortion coverage. Increasingly important as cyber exposure grows.

Personal injury liability. May include defamation, libel, slander, false arrest, and invasion of privacy. Important for clients with board service, public profile, or social media presence.


Employment practices liability for household staff. May cover wrongful termination, harassment, and discrimination claims from nannies, housekeepers, groundskeepers, and other domestic employees.


Kidnap and ransom. May include K&R coverage for the household when traveling internationally, particularly relevant for executives and clients with international exposure.


Trust and LLC endorsements. Coverage may extend to property and liability for entities titled in revocable trusts, irrevocable trusts, and family LLCs.

Choosing the Right Carrier and Advisor

The hardest part of moving from mass-market to private client coverage isn’t the cost. It’s the coordination. The carriers above each have different strengths, and the right fit depends on the specific mix of exposures your household carries.


The questions worth asking your advisor before binding a private client program: Does the home form use guaranteed replacement cost, and at what cap? What’s the contents schedule structure, and does it travel worldwide? What’s the umbrella limit, and does it include EPLI for household staff? Are second homes written on the same form or separate policies? How are collector cars, boats, and aircraft handled, coordinated or off-platform? What’s the claims service model, and who would you actually call after a loss?



A good private client advisor will walk you through these questions and recommend the carrier (or coordinated pair of carriers) that fits your household. The advisor’s job isn’t just to bind a policy, it’s to assemble the coordinated program. Request Coverage through Avery Insurance to begin that conversation.

Frequently Asked Questions

What net worth or home value triggers private client coverage? There’s no universal trigger, but most private client programs make sense above a $1.5M primary residence or $2M, $5M in total insurable exposure across home, auto, and valuables. The threshold is more about exposure complexity than a single dollar figure.


Is private client insurance more expensive than mass-market? Sometimes, but not always. The coverage is broader, so direct premium comparisons aren’t apples-to-apples. For some households, consolidating to a private client carrier may actually reduce total cost compared to a stack of mass-market policies with gaps.


Can I keep one mass-market policy and move others to a private client carrier? Yes, though coordination becomes harder. Most advisors recommend consolidating home, auto, and umbrella onto the same private client carrier so the umbrella’s underlying-limit requirements align cleanly.


Do I need to switch all my carriers at once? No. Many households move incrementally, typically starting with the home and umbrella, then auto, then valuables. The advisor’s job is to sequence the move without creating gaps mid-transition.


What happens to my existing claim history when I switch? Private client carriers may consider loss history during underwriting, but they typically take a more nuanced view than mass-market carriers. A single weather-related claim doesn’t usually disqualify a household, especially with proper context from the advisor.


Does private client insurance cover overseas property? Some carriers do, with endorsements. Certain HNW carriers in Avery’s roster may carry broader international language on specific forms. Confirm with your advisor before binding if you have a residence abroad.

ABOUT THE AUTHOR:
Tod O’Dowd, CIC, CAPI

I'm the President of Avery Insurance Agency, a family-owned independent agency serving individuals and businesses across New England and in 40+ states. With a hands-on, consultative approach to personal and commercial risk, I help clients — from high-net-worth homeowners and contractors to restaurant owners and property managers — find the right coverage without the guesswork of working with a single-carrier agent.

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  • What does it mean that Avery is an independent insurance agency?

    An independent agency like Avery is not tied to any single insurance company. We represent multiple top-rated carriers, which means we can shop the market on your behalf and recommend the coverage that truly fits your needs — not the one that benefits any single insurer.


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    Avery serves clients throughout the state of New Hampshire from our offices in Wolfeboro and Portsmouth. Whether you live in the Lakes Region, the Seacoast, the White Mountains, or the Merrimack Valley, an Avery advisor is ready to help you find the right coverage.


    Our advisors understand the specific risks that come with living and doing business in New Hampshire — from harsh winter weather to seasonal watercraft exposure. We apply that local knowledge to every coverage recommendation we make.

  • How does Avery handle high-value homes and assets?

    Avery offers a dedicated Premier Client Services program for clients with homes valued over .5 million, significant investment portfolios, fine art collections, jewelry, yachts, and other complex assets. This program pairs you with a specialist who understands the unique risks of high-net-worth households.


    Through carriers that specialize in high-value personal lines, we provide guaranteed replacement cost coverage, agreed value policies, and comprehensive risk management strategies. Your advisor will conduct a detailed review of your full asset portfolio to make sure nothing is overlooked or underinsured.

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