Employment Practices Liability Insurance

See How We're Different

Request Coverage

Call Us: 603-766-3733

A single employee lawsuit can cost your company six figures before you even step into a courtroom. The average out-of-court settlement for an employment claim sits around $75,000, and if a jury gets involved, that number jumps to roughly $217,000. For a mid-size business, that's not just painful: it can be existential. Employment practices liability insurance (EPLI) exists specifically to cover the claims that keep business owners up at night: discrimination allegations, harassment complaints, wrongful termination suits, and retaliation charges. Yet a surprising number of companies either skip this coverage entirely or assume their general liability policy has them covered. It doesn't. This is the kind of gap that quietly puts businesses at serious financial risk, and understanding how EPLI works, what it covers, and what it costs is no longer optional for any company with employees on the payroll.

Understanding EPLI and Its Role in Business Protection

Defining Employment Practices Liability Insurance


EPLI is a specialized insurance product designed to protect businesses against claims made by employees (or former employees) alleging mistreatment during the employment relationship. That includes allegations of discrimination based on race, gender, age, disability, or religion. It covers harassment claims, wrongful termination suits, and retaliation charges filed after an employee reports misconduct or unsafe conditions.


The policy typically pays for legal defense costs, settlements, and judgments. Some policies also cover claims from third parties, like customers or vendors who allege harassment by your staff. The EPLI market has grown significantly in recent years, with projections showing the EPL insurance market reaching $4.94 billion by 2031, a clear signal that businesses are recognizing this exposure.


Why Standard General Liability Policies Are Not Enough


Here's where many business owners get tripped up. General liability insurance covers bodily injury, property damage, and certain advertising injuries. It does not cover employment-related claims. If an employee sues you for wrongful termination or workplace harassment, your general liability carrier will send you a denial letter.

Coverage Type What It Covers Employment Claims?
General Liability Bodily injury, property damage, advertising injury No
Workers' Compensation On-the-job injuries and illnesses No
EPLI Discrimination, harassment, wrongful termination, retaliation No
D&O Insurance Management decisions, fiduciary duties Limited overlap

The distinction matters enormously. Employment lawsuits have surged by 400% over the past two decades, and that trend shows no sign of reversing. Relying on a general liability policy to handle these claims is like expecting your homeowners insurance to cover a car accident.

By: Tod O’Dowd, CIC, CAPI

President of Avery Insurance Agency

INDEX

Avery Insurance is a local, independent insurance agency fully licensed to serve individuals and businesses across New England and in 40+ states nationwide.

We proudly serve clients across Wolfeboro, Portsmouth, and throughout New England — working with multiple top-rated carriers to help homeowners, contractors, restaurant owners, property managers, manufacturers, and dozens of other personal and commercial clients secure the right coverage at the right price.

Core Coverage: Protecting Against the Four Major Claim Types

Workplace Discrimination and Harassment Protections


Discrimination and harassment claims make up the largest share of EPLI activity. In 2024 alone, 88,531 new workplace discrimination charges were filed with the EEOC, representing a 9.2% increase over the previous year. These claims can arise from hiring decisions, promotions, pay disparities, or hostile work environment allegations.


EPLI covers the legal defense costs and potential settlements when an employee alleges they were treated differently because of a protected characteristic. This includes sexual harassment claims, which have drawn intense public scrutiny since 2017. Even unfounded claims require expensive legal representation, and EPLI ensures those costs don't come directly out of your operating budget.


Wrongful Termination and Breach of Employment Contract


Firing someone is never simple, even in at-will employment states. Wrongful termination claims allege that an employee was fired for illegal reasons: discrimination, refusal to perform illegal acts, or violation of an implied contract. Breach of employment contract claims arise when written or verbal agreements are broken during the termination process.


These cases are expensive to defend because they often involve extensive discovery, depositions, and expert witnesses. A former employee's attorney will comb through emails, performance reviews, and internal communications looking for inconsistencies. EPLI covers the defense costs and any resulting settlement or judgment, which can easily exceed $100,000 even for straightforward cases.


Retaliation Claims and Whistleblower Protections


Retaliation claims have become one of the fastest-growing categories of employment litigation. An employee files a complaint about unsafe conditions or discriminatory behavior, and then gets demoted or terminated. Whether the timing was coincidental or intentional, the optics are terrible and the legal exposure is real.


EPLI policies cover retaliation claims, including those tied to whistleblower activity. Federal and state whistleblower protections have expanded significantly, and courts tend to be sympathetic to employees who can show a timeline connecting their complaint to adverse employment action. This is an area where even well-intentioned employers get caught off guard.

Key Components of an EPLI Policy

Duty to Defend vs. Reimbursement Policies


Not all EPLI policies work the same way. A "duty to defend" policy means the insurer takes over your legal defense, selecting attorneys and managing the case. A "reimbursement" policy means you hire your own attorney, pay upfront, and submit expenses to the insurer for reimbursement.


Duty to defend policies are generally more common and more affordable. Reimbursement policies give you more control over your legal strategy but require more cash on hand. For most small and mid-size businesses, the duty to defend structure makes more practical sense.


Understanding Claims-Made Policy Structures


EPLI policies are almost always written on a claims-made basis. This means the policy only responds to claims made during the active policy period. If you cancel your policy and a former employee files a lawsuit six months later, you're uninsured unless you purchased an extended reporting period (sometimes called "tail coverage").


This structure makes continuity critical. Gaps in EPLI coverage can leave you exposed to claims that originated during a prior policy period but weren't filed until after coverage lapsed. Work with a knowledgeable agency like Avery Insurance Agency that understands these timing nuances and can structure your coverage to avoid blind spots.


Common Exclusions: From Criminal Acts to Workers Comp


Every EPLI policy has exclusions, and knowing them prevents unpleasant surprises. Common exclusions include:


  • Criminal acts and intentional fraud
  • Workers' compensation claims (covered under a separate policy)
  • ERISA and benefits-related disputes
  • Bodily injury claims (covered under general liability)
  • Wage and hour violations (though some carriers offer this as an endorsement)
  • Prior and pending litigation known before the policy inception date


The wage and hour exclusion catches many employers off guard. Class action lawsuits over unpaid overtime or misclassified employees are increasingly common, and standard EPLI policies typically won't cover them without a specific endorsement.

Factors Influencing EPLI Costs and Premiums

Company Size, Industry, and Employee Turnover Rates


The single biggest factor in your EPLI premium is headcount. The number of employees drives roughly 80% of the premium calculation. More employees means more potential plaintiffs, and insurers price accordingly.


Industry matters too. Hospitality, healthcare, and retail businesses tend to pay higher premiums because of elevated claim frequency. High employee turnover is another red flag for underwriters: companies that churn through staff generate more disgruntled former employees, and disgruntled former employees file lawsuits.


Your geographic location plays a role as well. California, New York, and Florida tend to produce more employment litigation than other states, and premiums reflect that reality.


Historical Claims Data and Litigation Records


If your company has a history of employment claims, expect to pay more. Underwriters examine your loss history over the past three to five years, looking at both the number of claims and their severity. A single large settlement can impact your premiums for years.


Companies with clean records and documented HR practices get better rates. This is where proactive risk management pays dividends: not just in avoiding claims, but in reducing your insurance costs over time.

Risk Management Strategies to Complement Coverage

Implementing Robust Employee Handbooks and Policies


Insurance is a safety net, not a substitute for good employment practices. A well-drafted employee handbook sets clear expectations around workplace conduct, complaint procedures, and disciplinary processes. It also creates a documented record that your company took reasonable steps to prevent and address employment issues.


As one industry expert noted, "EPLI helps safeguard your finances and reputation, especially when internal HR resources are limited." That's true, but pairing coverage with strong internal policies makes both more effective. Review your handbook annually and have employment counsel sign off on it.


Training Management on Compliance and Conflict Resolution


Most employment claims don't start with a dramatic event. They start with a manager who made an offhand comment, handled a termination poorly, or ignored a complaint. Regular training for supervisors on anti-discrimination laws, proper documentation, and conflict resolution reduces your exposure substantially.


Avery Insurance Agency takes a consultative approach with business clients, helping identify vulnerabilities that go beyond just purchasing a policy. The goal is building a complete risk management strategy: proper coverage paired with the internal practices that prevent claims from arising in the first place.

When an employment claim lands on your desk, the first call should be to your insurance carrier, not your brother-in-law who practices real estate law. EPLI carriers have panel attorneys who specialize in employment defense, and early involvement improves outcomes. Delayed reporting can even jeopardize your coverage under claims-made policy terms.


Document everything from the moment you become aware of a potential claim. Preserve emails, text messages, performance records, and any communications related to the employee's allegations. Spoliation of evidence, even accidental, can turn a defensible case into a costly one.


Long-term security means treating EPLI as a permanent part of your business insurance portfolio, not something you buy after a scare and drop when premiums feel high. Employment litigation risk doesn't shrink as your company grows: it compounds. Building a relationship with an agency that understands your business, reviews your coverage annually, and adjusts your program as your workforce evolves is the most reliable way to protect what you've built.

Frequently Asked Questions

Does EPLI cover claims from job applicants, or only current employees? Most EPLI policies cover claims from applicants, current employees, and former employees. A rejected candidate who alleges discriminatory hiring practices would typically be covered.


How quickly do I need to report a claim to my EPLI carrier? Report as soon as you become aware of a potential claim. Claims-made policies have strict reporting requirements, and late notice can result in a coverage denial.


Can I get EPLI if my business has fewer than 10 employees? Yes. Many carriers offer EPLI for small businesses, sometimes bundled into a business owner's policy (BOP). Small companies are actually more vulnerable because a single lawsuit can be financially devastating.


Does EPLI cover wage and hour lawsuits? Standard policies typically exclude wage and hour claims. Some carriers offer it as an optional endorsement for an additional premium, but availability varies.


Is EPLI tax-deductible? EPLI premiums are generally deductible as a business expense. Consult your accountant for specifics related to your situation.


What's the typical deductible on an EPLI policy? Deductibles (often called retentions) range from $2,500 to $25,000 or more, depending on company size and risk profile. Higher retentions lower your premium but increase your out-of-pocket costs per claim.

ABOUT THE AUTHOR:
Tod O’Dowd, CIC, CAPI

I'm the President of Avery Insurance Agency, a family-owned independent agency serving individuals and businesses across New England and in 40+ states. With a hands-on, consultative approach to personal and commercial risk, I help clients — from high-net-worth homeowners and contractors to restaurant owners and property managers — find the right coverage without the guesswork of working with a single-carrier agent.

View LinkedIn

What Our Clients Say

Trusted by Families and Businesses for Over a Century

Trusted by New Hampshire Families and Businesses for Over a Century

Your Life. Protected.

Complete Personal Insurance for Individuals Who Expect More

One Agency. Every Coverage You Need. No Gaps, No Surprises.

Home Insurance

Your home is your most valuable asset. Avery’s home insurance protects your property, belongings, and liability so you can feel secure no matter what happens.

Get Coverage

High-Value Home Insurance

Own a home valued over $2 million? Our Premier Client Services program provides coverage built around high-value properties and the unique risks they carry.

Get Coverage

Auto Insurance

Whether you drive a daily commuter, a classic car, or a motorcycle, Avery finds the right auto coverage for your vehicle and your budget.

Get Coverage

Boat & Watercraft Insurance

From small boats on New Hampshire’s lakes to luxury yachts, Avery provides watercraft insurance covering your vessel, passengers, and liability on the water.

Get Coverage

Umbrella / Personal Liability Insurance

An umbrella policy adds an extra layer of liability protection above your home and auto coverage. One of the most cost-effective ways to protect your financial future.

Get Coverage

Valuable Possessions Insurance

Jewelry, art, collectibles, and other high-value items need coverage beyond a standard homeowners policy. Avery insures your most prized possessions at full appraised value.

Get Coverage

Protect Your Business & Livelihood

Commercial Insurance Solutions Designed for New England Businesses.

Comprehensive Commercial Coverage That Keeps Your Business Running

General Liability Insurance


Protect your business from third-party claims of bodily injury, property damage, and personal injury. General liability is the foundation of any solid business insurance program.

Read More

Commercial Property Insurance


Covers your building, equipment, inventory, and other physical assets against fire, theft, vandalism, and other covered losses. Keep your business protected from the unexpected.

Read More

Workers’ Compensation Insurance


Workers’ comp covers medical costs and lost wages when an employee is injured on the job. Avery helps businesses meet state compliance requirements and manage costs effectively. 

Read More

Cyber Liability Insurance


Data breaches and cyberattacks are a growing risk for businesses of all sizes. Cyber liability covers response costs, legal fees, and customer notification expenses after a security incident.

Read More

Employment Practices Liability Insurance


Covers your business against employee claims of wrongful termination, discrimination, harassment, and related issues. Essential for any business with employees.

Read More

Commercial Auto Insurance


Whether a single truck or a full fleet, commercial auto insurance protects your business against accidents, damage, and liability on the road.

Read More

We Know Your Industry

Tailored Insurance Programs for the Industries That Drive New Hampshire

We Understand the Risks Your Industry Faces — and How to Manage Them

Contractors Insurance


From general contractors to specialty trades, Avery understands the unique liability and property exposures your business faces on every job site in New England. We build coverage programs that keep your crew and company protected.

Learn More

Restaurants & Hospitality


Restaurants, hotels, and marinas face distinct risks — from slip-and-fall liability to liquor liability and food spoilage. Avery designs coverage programs for the specific needs of the hospitality industry.

Learn More

Real Estate & Property


Whether you own a portfolio of investment properties or manage a condo association, Avery provides the right mix of property, liability, and management coverage to protect your real estate investments.

Learn More

We Make It Simple

Getting Covered with Avery Is Easy

Step 01

Connect with an Avery Advisor

Call, email, or request a coverage online and we will respond the same business day.

Step 02

We Build Your Coverage Plan

We shop top-rated carriers, compare your options, and recommend the best fit for your needs.

Step 03

You Get Protected and Stay Protected

We place your coverage, review it annually, and advocate for you if you ever need to file a claim.

Let’s Clear Things Up

Got Questions? We’ve Got Answers.

Straight Answers From the Advisors Who Know This State Best

  • What does it mean that Avery is an independent insurance agency?

    An independent agency like Avery is not tied to any single insurance company. We represent multiple top-rated carriers, which means we can shop the market on your behalf and recommend the coverage that truly fits your needs — not the one that benefits any single insurer.


    This independence gives you access to more options and unbiased advice. Our advisors are compensated to serve your interests, not to push a specific product. That is a significant advantage over captive agents who can only offer one carrier’s policies.

  • How much does it cost to work with an Avery advisor?

    There is no direct cost to you for working with an Avery advisor. Independent agents are compensated through commissions paid by the insurance carriers when a policy is placed. You receive expert guidance, market comparisons, and ongoing service at no extra charge.


    In fact, many clients find that working with Avery saves them money. Our advisors know how to identify the right coverage levels so you are not paying for protection you do not need, and you are not left exposed where you do.

  • Does Avery help with claims?

    Yes — and this is one of the most important things that sets Avery apart. When you have a claim, our in-house claims advisors go to work for you. We guide you through the process, communicate with the insurance company, and advocate for a fair and timely outcome.


    Several of our team members hold professional claims designations, including AIC and AINS. We do not just help you file paperwork — we actively represent your interests to make sure you receive the full benefit your policy provides.

  • Where in New Hampshire does Avery provide coverage?

    Avery serves clients throughout the state of New Hampshire from our offices in Wolfeboro and Portsmouth. Whether you live in the Lakes Region, the Seacoast, the White Mountains, or the Merrimack Valley, an Avery advisor is ready to help you find the right coverage.


    Our advisors understand the specific risks that come with living and doing business in New Hampshire — from harsh winter weather to seasonal watercraft exposure. We apply that local knowledge to every coverage recommendation we make.

  • How does Avery handle high-value homes and assets?

    Avery offers a dedicated Premier Client Services program for clients with homes valued over .5 million, significant investment portfolios, fine art collections, jewelry, yachts, and other complex assets. This program pairs you with a specialist who understands the unique risks of high-net-worth households.


    Through carriers that specialize in high-value personal lines, we provide guaranteed replacement cost coverage, agreed value policies, and comprehensive risk management strategies. Your advisor will conduct a detailed review of your full asset portfolio to make sure nothing is overlooked or underinsured.

  • How often should I review my insurance coverage?

    Avery recommends a full coverage review at least once a year. Major life events — buying a home, starting a business, adding a vehicle, getting married, or making significant home improvements — are all good triggers for an immediate review outside your annual cycle.


    Insurance needs change over time, and policies that were right for you a few years ago may leave gaps today. Avery advisors proactively reach out to clients for annual reviews and keep up with changes in the insurance market that could affect your coverage or premium. Our goal is to make sure you are always protected and never paying for coverage that no longer fits.

Insurance Tips & News

Stay Informed with the Avery Blog

Practical Insurance Advice for New Hampshire Families and Business Owners

When Is Flood Insurance Required in New Hampshire? Lender Rules, High-Risk Zones, and Waiting Period
24 April 2026
When is flood insurance required in New Hampshire? Learn lender rules, high-risk zones, waiting periods, and coverage tips to avoid costly gaps in 2026.
How to File an Auto Insurance Claim in New Hampshire: NH DOI Process, Timelines, and What to Expect
24 April 2026
Learn how to file an auto insurance claim in New Hampshire, including NH DOI rules, timelines, and steps to ensure a smooth, fair settlement process.
Adding a Teen Driver in New Hampshire: Graduated License Rules and the Policy Changes That Follow
24 April 2026
Save on New Hampshire teen driver insurance with 5 Star Insurance—expert guidance on GDL rules, coverage options, and ways to control rising premiums.
SR-22 in New Hampshire: Who Needs It, How Long It Lasts, and How It Affects Your Premium in 2026
24 April 2026
Learn who needs an SR-22 in New Hampshire, how long it lasts, and how it impacts insurance premiums, costs, and compliance requirements in 2026.
Is Auto Insurance Required in New Hampshire? Financial Responsibility Rules in 2026
24 April 2026
Is auto insurance required in New Hampshire? Learn 2026 financial responsibility rules, risks of driving uninsured, and when coverage becomes mandatory.
Lake Winnipesaukee Boating Rules: Horsepower Limits, Safe-Passage Zones, and What Insurance Actually
24 April 2026
Learn Lake Winnipesaukee boating rules, including speed, horsepower limits, safe-passage zones, and what insurance covers to stay safe and avoid fines.
Insuring a Historic Home in New Hampshire: Replacement Cost Traps and Due Diligence Before You Buy
24 April 2026
Insuring a historic New Hampshire home? Learn replacement cost pitfalls, key coverage, and due diligence steps to avoid gaps and costly surprises.
Oil Tank Coverage in New Hampshire: What Standard Homeowners Policies Miss and When to Endorse
24 April 2026
Oil tank coverage in New Hampshire explained: learn what standard homeowners insurance misses, cleanup risks, and why endorsements are essential.
Ice Dam Claims in New Hampshire: What's Covered, What's Maintenance, and How to Document Damage
24 April 2026
Ice dam claims in New Hampshire explained: what insurance covers, what’s maintenance, and how to properly document winter roof damage.
Ski House Coverage in New Hampshire: Vacancy, Short-Term Rental, and Frozen Pipe Rules
24 April 2026
Ski house insurance in New Hampshire explained: vacancy rules, short-term rental coverage, and frozen pipe risks that can void claims and how to stay protected.

Contact Us

Portsmouth (HQ)

7 Islington St #102, Portsmouth, NH 03801


Phone Number: 603.766.3733

Wolfeboro

21 S Main Street, Wolfeboro, NH 03894


Phone Number: 603.569.2515

Speak with us today!

We can help you with any of your insurance needs!