We are pleased to announce Justine Miley has joined the Agency as a Senior Claims Advisor. This is a new role for the agency, Justine will oversee all aspects of the claims process, conduct trend analyses and reserve reduction efforts, and will proactively educate clients on the impact claims have on their overall insurance program.
In 2011, Justine began her insurance career on the north shore of Massachusetts as a Billing Customer Care Specialist. In 2013, she became an Automobile Claims Adjuster and eventually served as a Claims Account Manager. She is a licensed NH Property & Casualty Adjuster and holds an Associate in Claims (AIC) designation, along with an Associate in Insurance (AINS) designation.
“Our clients are going to love Justine’s claims expertise and how it applies to their total asset protection program,” said Tod O’Dowd, President of Avery Insurance. “She’s a valuable addition to our growing team.”